To My Patients – I Promise You Five Star Service

Flexibility

My goal is to provide multiple options for my patients in terms of appointment times, locations, and communication.

 

Integrity

I hope to build a practice where trust abounds, so that patients feel safe in our care.

 

Value-Commitment

I am grateful that you have chosen to put your healthcare in my hands, and I plan to go the extra mile to see the pain and hope in each of you, so that I can help you to improve your health using whatever tools may be necessary for each of you as an individual.

 

Excellence

I plan to hire and train a staff that can continually change and grow to meet the needs of our patients. I personally hope to continue to stay current and implement the latest technology and medical knowledge so that I can remain an expert in my field. 

 

Safety

My goal is to create an environment that adheres to strong practice guidelines so that all of our patients can be both physically and emotionally safe.

 

Team-Orientation

I want every doctor, employee, patient, colleague, and family member to know that they are part of the Northwest Specialty Medicine Team.

 

Accountability

Every member of my Team will need to be answerable to each other, our patients, our colleagues, and ourselves.

 

Relationship-Savvy

I want everyone at my practice to remember that the stronger the relationship, the more we can accomplish with each other, our patients, and our colleagues. I want to constantly work to build trust and rapport and to create long-standing relationships with everyone we meet.

 

From M.A.D. Leadership For Healthcare – Proven Strategies to Get People To Do What You Want Them To Do, Wendy Lipton-Dibner, 2009 Greenbranch Publishing

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About Kara Nance MD

Kara Nance, MD FACP currently works in private practice in Rolling Meadows, IL. Dr. Nance approaches the care of her patients with a very holistic attitude that targets the many factors that contribute to overall wellbeing. She is a mother of 4 young children, and often brings her personal life experiences into play when helping her patients solve problems relating to life balance. In addition to her clinical practice, Dr. Nance is passionate about electronic medical records and the establishment of electronic health exchanges. She consults with local physicians, hospitals, and medical groups about transitioning over to electronic medical records. Kara also participates in advocacy activities relating to primary care. As a Fellow in the American College of Physicians and a member of the ACP's Northern Illinois Council, Dr. Nance frequently travels to Washington to lobby for important issues in health care reform.
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2 Responses to To My Patients – I Promise You Five Star Service

  1. Art Gollberg says:

    My family and I worked hard to find an excellent doctor who was well educated, dedicated to patients, warm and comunicated well. We found that in Dr. Nance. She is the kind of person that every dad would want in a daughter. I recommend her highly. Art Gollberg

  2. Mary Ann Anfuso says:

    Dr. Nance is caring, kind and thorough.

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